Hotel Night Audit, Automated.
Luna Hotel AI runs your complete nightly audit pipeline automatically — fetching PMS reports, reconciling transactions, flagging exceptions, and delivering a summary email before your team arrives.
Every night, hotel operators face the same reality — too much to check, too little time, and too many things that slip through unnoticed until it's too late.
"By the time I arrived at 7 AM, the audit should already be done. Luna makes that happen — every single night."— Hotel General Manager, Choice Hotels Property
Every morning Luna delivers a formatted HTML summary email to your entire management team. Every number is a clickable link that opens the exact tab in your spreadsheet. No login required. No dashboard to check. Everything you need in your inbox.
| Tab | What It Shows | Updated |
|---|---|---|
| ACTION TODAY Daily | In-house guests with open balances, advance deposits, no-shows, and unpaid checked-out folios | Every night |
| ADJUSTMENT REVIEW Daily | All corrections and adjustments paired with original transactions — who posted, when, and how much | Every night |
| CASH BY DATE Cash | Daily cash totals — room cash, other cash, deposits collected, expected drop — 30 days of history | Every night |
| CASH DETAIL Cash | Every individual cash transaction with posting detail, color-coded by date | Every night |
| DEPARTURE NO ACTIVITY Daily | Departed guests with zero ledger activity — possible skips and walk-outs | Every night |
| DIRECT BILL TODAY Daily | Rate plan violations — unauthorized charges on local account rate codes | Every night |
| SHIFT4 RECON Daily | PMS card totals vs Shift4 batch — VI/MC/AX/DS with variance and settlement matching | Every night |
| BKC RECON Monthly | Booking.com reconciliation — stayed, cancelled, no-shows, exceptions, clean matches | On demand |
| EXP RECON Monthly | Expedia reconciliation — Hotel Collect and Expedia Collect VCC support | On demand |
| CLC RECON Monthly | Two-direction CLC billing verification — finds money leaks in both directions | On demand |
| MASTER LEDGER | Every PMS transaction — loaded nightly, deduplicated, archived after 60 days | Every night |
One license covers one INN code — one property, unlimited users, unlimited nightly runs. No usage limits. No overage charges. No surprises.
Free trial available. We'll walk you through setup and make sure your first automated audit runs successfully before you commit.
Send us a message and we'll get back to you within one business day. We'll activate your license, walk you through the 15-minute setup, and make sure your first automated audit runs successfully.