Hotel Night Audit, Automated.
Luna Hotel AI runs your complete nightly audit pipeline automatically — fetching PMS reports, reconciling transactions, flagging exceptions, and delivering a summary email before your team arrives.
Every night, hotel operators face the same reality — too much to check, too little time, and too many things that slip through unnoticed until it's too late.
"By the time I arrived at 7 AM, the audit should already be done. Luna makes that happen — every single night."— Hotel General Manager, Choice Hotels Property
Every morning Luna delivers a formatted HTML summary email to your entire management team. Every number is a clickable link that opens the exact tab in your spreadsheet. No login required. No dashboard to check. Everything you need in your inbox.
| Tab | What It Shows | Updated |
|---|---|---|
| ACTION TODAY Daily | In-house guests with open balances, advance deposits, no-shows, and unpaid checked-out folios | Every night |
| ADJUSTMENT REVIEW Daily | All corrections and adjustments paired with original transactions — who posted, when, and how much | Every night |
| CASH BY DATE Cash | Daily cash totals — room cash, other cash, deposits collected, expected drop — 30 days of history | Every night |
| CASH DETAIL Cash | Every individual cash transaction with posting detail, color-coded by date | Every night |
| DEPARTURE NO ACTIVITY Daily | Departed guests with zero ledger activity — possible skips and walk-outs | Every night |
| DIRECT BILL TODAY Daily | Rate plan violations — unauthorized charges on local account rate codes | Every night |
| SHIFT4 RECON Daily | PMS card totals vs Shift4 batch — VI/MC/AX/DS with variance and settlement matching | Every night |
| BKC RECON Monthly | Booking.com reconciliation — stayed, cancelled, no-shows, exceptions, clean matches | On demand |
| EXP RECON Monthly | Expedia reconciliation — Hotel Collect and Expedia Collect VCC support | On demand |
| CLC RECON Monthly | Two-direction CLC billing verification — finds money leaks in both directions | On demand |
| MASTER LEDGER | Every PMS transaction — loaded nightly, deduplicated, archived after 60 days | Every night |
One license covers one INN code — one property, unlimited users, unlimited nightly runs. No usage limits. No overage charges. No surprises.
90-day free trial included. Follow our Getting Started guide and have your first automated audit running in about 15 minutes.
Send us a message and we'll get back to you within one business day. We'll activate your license, walk you through the 15-minute setup, and make sure your first automated audit runs successfully.