🔒Your data stays in your Google account. Luna never copies or stores your guest or financial data.
Getting Started

Set up Luna in
under 15 minutes.

Install, configure, and get your first automated audit — no tech skills needed.

1Install 2Setup Wizard 3Activate License 4Report Delivery 5Load History Menu Reference
1

Install Luna

One click from the Google Workspace Marketplace.

Install Luna Hotel AI
Opens the Google Workspace Marketplace listing in a new tab. Click Install and approve the permissions when asked.
Using a work Google account? If your IT admin restricts add-ons, they may need to approve Luna first. Email support@lunahotelai.com for a quick admin-approval guide.
2

Run the Setup Wizard

Open your Google Sheet, then click Extensions → Luna – Night Audit Analytics → Setup → Setup Wizard. It walks you through 9 quick screens — here's what to do on each one. (Click any screenshot to view it full-size.)

1
Hotel
Setup Wizard — Hotel Information screen
Enter your hotel name and INN code.
2
Email
Setup Wizard — Daily Report Email screen
Enter who should get the nightly summary email.
3
Folders
Setup Wizard — Drive Folders screen
Just click Create Folders for Me.
4
Cash
Setup Wizard — Cash Payments screen
Toggle Yes/No. Only enter a deposit amount if cash is accepted as a deposit — otherwise leave it blank.
5
CLC
Setup Wizard — CLC / Direct Bill Setup screen
Toggle Yes if your hotel accepts CLC (Choice Privileges corporate billing).
6
Direct Bill
Setup Wizard — Direct Bill Accounts screen
List your CLC rate code plus any other direct-bill account codes.
7
Schedule
Setup Wizard — Automatic Schedule screen
Leave the defaults as they are.
8
Review
Setup Wizard — Review Your Settings screen
Check everything. Use Back to fix anything — you can re-run the wizard any time.
9
Done
Setup Wizard — Setup Complete screen
Confirm license, trigger, and folders look good, then click Finish.
3

Activate your license

Takes about a minute once you have your key.

1
Setup menu — Get a License / Pricing
Buy a subscription
Go to lunahotelai.com/pricing, or from your sheet click Setup → 💳 Get a License / Pricing.
2
Email with license key
Check your email
Look for an email from support@lunahotelai.com — it contains your license key.
3
Enter License Key dialog
Enter the key
Click Setup → 🔑 Enter License Key, paste the key, then click OK.
4
License Activated confirmation
You're ready to run
A License Activated message confirms you're all set.
4

Turn on report delivery

This tells ChoiceAdvantage to email your nightly report to Luna automatically.

1
ChoiceAdvantage — Manage → Hotel Configuration
Open Hotel Configuration
In ChoiceAdvantage, go to Manage → Hotel Configuration.
2
Hotel Configuration — Night Audit Report Configuration
Click Night Audit Report Configuration
It's listed under Reports.
3
Create Audit Pack button
Click Create Audit Pack
Top right of the page.
4
Audit Pack name and email recipients
Name it and add your email
Name: LUNA AUDIT PACKET  ·  Recipients: the Gmail address Luna is configured with. Select "Generate reports as .CSV files."
5
Selecting all 9 required reports
Check all 9 reports below, then Save
These exact reports — nothing more, nothing less.
Check all 9:
  • Final Transaction Closeout
  • Hotel Journal Summary
  • Hotel Statistics
  • No Show Report
  • Departure List
  • Guest Ledger
  • Hotel Journal Detail
  • Reservation Activity Report
  • Rate Discrepancy Report - In-House Daily
5

Load historical data Optional

Skip this and Luna will still run every night going forward. Do this if you want reconciliation and trend data right away.

1
ChoiceAdvantage — Hotel Journal Detail report
Run the Hotel Journal Detail report
In ChoiceAdvantage: Run → Reports → Hotel Journal Detail. Pick a date range — up to 15 days at a time. Select CSV, then Submit.
2
ChoiceAdvantage — Rate Discrepancy Report In-House Daily
Run the Rate Discrepancy Report - In-House Daily
Run → Reports → Rate Discrepancy Report - In-House Daily. Select CSV, then Submit.
3
Google Drive Upload folder with both CSV files
Drop both CSVs in your Upload folder
In Google Drive, open Luna Night Audit Analysis — [your INN code], then the Upload folder.
4
Extensions menu — Bulk Journal Load
Run Bulk Journal Load
In your Sheet: Extensions → Luna – Night Audit Analytics → Setup → Bulk Journal Load.
5
Bulk Journal Load Complete confirmation
Confirm it's loaded
A Bulk Load Complete message shows how many rows were added.
Repeat as many times as you want. Duplicate rows are automatically skipped, so it's always safe to load more history later.
Why bother? Loading historical data lets Booking.com, Expedia, and CLC reconciliation run immediately instead of waiting weeks. We suggest loading at least the current month.
You're all set

Questions along the way?

The support page answers the most common setup and pipeline questions, or reach out directly and we'll respond within one business day.